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Microsoft Outlook
Posmodern world is characterized by the speed of events and constant changes. Therefore, optimizing task allocation and time consumption is absolutely necessary in the different aspects of life. In this sense, Microsoft Outlook is a program included in the Microsoft office automation suite offering journal, e-mail management and all personal information. It can be used with Windows and Macintosh operating systems.
The aim of Outlook online courses is providing the necessary knowledge to manage the journal, effectively organize e-mails and manage tasks and appointments. Once the training is completed, the aims achieved by the students are multiple. Students will be able to:
 Introduction
be familiar with basic Outlook operation
recognize the folder list
be familiar with the information display
create a new folder
organize folders
use personal folders
manage folder list
archive old information
E-mail
use e-mail through Outlook
open e-mail accounts
write e-mails and format them
recognize fields: recipient, subject, carbon copy (Cc)
read, send, forward, reply, mark and delete e-mails
insert signatures in e-mails
attach files to an e-mail
organize inbox
define junk mail and adult content filters, so as to be protected against junk mail or spam
Contacts
set contact list as address book
enter personal information for a contact
schedule a meeting
respond to a meeting request
create mailing lists
Calendar
use the calendar (create, change and delete appointments)
Journal
activate Outlook journal
create entries in the journal
schedule tasks in the journal
print journal entries
Notes
create, open, send and delete notes
Tasks
schedule regular tasks
join tasks
On acquiring the contents mentioned, Outlook users will be able to make the most of this program, in all its versions (’97, ’98, 2000, 2002 XP and 2003). A course on this program lasts approximately 12 hours, with an average of 3 hours per week. No previous knowledge on computing is required to take this kind of training. These courses are particularly targeted at people working with Outlook, who need to become fully familiar with all the options offered by this program.
Again, teaching methods are mainly based on doing specific practices with models related to the actual use of the computer. These exercises are reinforced by online manuals presenting basic concepts, essential to fully understand the program components. There are partial tests and a final exam; on passing the last one, the student is awarded the corresponding certificate. In the tests, exercises such as write and send an e-mail, organize contacts, use the calendar, etc are required. Besides, content questions are also included.
Although it is not a complex program, online courses with tutors are recommendable, since these teachers are specialized people who can clear up doubts about the different Outlook functions. However, training without tutors usually has lower fees. There is also free training available on the Web, although there are not as many courses as in the case of the main Microsoft Office programs and the training is not as comprehensive as in paid courses.
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